1. Agreement to Terms
Welcome to Seven7ra Holidays. By accessing our website or booking a customized travel package with us, you agree to be bound by these Terms and Conditions. Please read them carefully before finalizing any bookings, as they dictate the rules of engagement between you and Seven7ra Holidays.
2. Booking & Reservations
All bookings made through Seven7ra Holidays are subject to availability. Our premium packages are customized based on individual preferences.
- A booking is only considered confirmed once the required deposit has been successfully processed and a formal confirmation receipt is issued.
- It is the traveler’s responsibility to ensure that all names provided match their official government-issued ID/Passport exactly.
- Special requests (dietary needs, specific hotel rooms) are noted but cannot be guaranteed as they are subject to third-party vendor availability.
3. Payment Policy
We strive to offer transparent pricing with no hidden fees.
- An initial, non-refundable deposit is required at the time of booking to secure flights and accommodations.
- The full balance must be paid by the specified due date (usually 30 days prior to departure for international trips).
- Failure to complete payments on time may result in automatic cancellation of your trip without a refund of the initial deposit.
4. Cancellations & Refunds
We understand that plans can change. However, as we prepay vendors to secure your premium experience, our cancellation policies are strictly enforced:
- Flights: Often non-refundable, dependent on airline policies.
- Hotels & Tours: Cancellation timelines vary by destination. Cancellations made within 14 days of departure generally incur a 100% cancellation fee.
- All cancellation requests must be submitted to us in writing via email.
5. Itinerary Modifications
If you wish to alter your itinerary after booking confirmation, we will do our best to accommodate your requests. However, changes are subject to availability and may incur administrative fees in addition to any price differences from vendors (e.g., flight change fees).
6. Travel Documents & Visas
It is the sole responsibility of the traveler to ensure they have all valid travel documents:
- Passports must be valid for at least 6 months beyond the return date of your trip.
- Travelers are responsible for securing necessary visas and health/vaccination certificates required by the destination country.
- Seven7ra Holidays is not liable if a traveler is denied boarding or entry due to incorrect documentation.
7. Liability & Force Majeure
Seven7ra Holidays acts strictly as an agent for the travel vendors (airlines, hotels, transport companies). We are not liable for any injuries, damages, or losses caused by these third-party operators.
Force Majeure: We are not liable for delays, cancellations, or changes caused by circumstances beyond our control, including natural disasters, acts of terrorism, civil unrest, or global pandemics.
8. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms, or any bookings made with Seven7ra Holidays, shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.